5 Tips for Hiring the Right Staffing Agency

Saving money and time on your staffing needs is an easy decision to make. However, hiring the right staffing agency for those needs may not always be.

You may have questions about how to go about the process.

Are there red flags you should look out for?

How about specific questions you should ask?

The criteria which make a staffing agency the “right one” varies based on your business, industry, and hiring goals. Knowing how to identify the company that can meet expectations and is a partner in streamlining your hiring process is essential to reducing employee turnover.

While not an exact science, the following will help you to hire the right staffing agency for your business.

The staffing agency’s experience

Your relationship with your recruiter is an important one. Ideally, when hiring a staffing agency, you want to see that they meet the following criteria:

a) Has recruiters with a track record of success

b) Has experience, both as an agency and for hiring in your industry

c) Shows a proven recruitment process with a history of performing

While a staffing agency that is new may seem attractive due to potentially lower fees or hunger to succeed, a winning, professional staffing company never loses that drive. It is true that you often get what you pay for, and seeking a company solely based on them being the cheapest is not advisable when adding employees to your business.

A staffing agency that knows the inner workings of the recruitment and hiring process, as well as what makes for a high-quality professional in your industry and company culture is invaluable.

While general staffing agencies can find talent in any industry, a track record of success in your industry is a plus. They will often have established connections, belong to networking groups, and have knowledge of what makes a talented candidate in that sector.

Your specific hiring needs

Identify the role(s) you need to be filled and how quickly you need to fill them.

To find the right staffing agency for your business, identifying needs will get the process off on the right foot. Understanding which staffing agency is the right fit for your needs requires you to concisely pinpoint and communicate what those needs are.

An ideal working partnership begins by establishing expectations and allowing the recruiter to begin the vetting process armed with the full scope of your requirements.

A valuable staffing agency will go above and beyond to locate top talent and minimize the potential for turnover. While it is sometimes inevitable, it can be seen as a red flag if the agency has a turnover rate for its clients that exceeds fifteen percent.

Evaluate the staffing agency’s process for recruitment

Ask how they locate and identify talent. What methods do they apply for determining if a candidate is a right fit beyond how they appear on paper? How long

A staffing agency with a proven recruitment process will have no qualms about sharing with you precisely what makes them successful.

Bonus Tip: Ask the agency for past client referrals and measure integrity by finding out how closely they followed that process with other companies.

Look for the competitive advantages they can provide

How does the staffing company help clients accomplish their hiring goals? An easy way to find this out is to ask for feedback, reviews/testimonials, and statistics.

Are past clients satisfied?

Do they have clients who continue to use them for their hiring needs?

The answers to these questions will provide insight into the agency’s bottom line. If they are working with repeat clients, that’s a positive sign that they’re good at what they do.

A staffing agency you work with should have no problems communicating to you how they deliver results. If they are unable to highlight their own successes and areas of expertise, that’s a red flag that you should look elsewhere.

Employee Satisfaction

A lot can be said about a company solely based on the attitudes of its employees. Engaging employees is a cornerstone in today’s successful business. If you sense a recruiter is unhappy on a call with you or your team, a potential candidate will likely sense the same.

If the staffing company supplies employee satisfaction surveys to further understand their desires and needs, that’s an excellent sign.

Bonus Tip: Basing an entire company’s reputation and potential on just one member of its team is not a great indicator of employee satisfaction. Any individual could be having just one bad day. However, if their attitude is similar to other team members, it’s safe to assume it is a reflection of the company culture.

Employ a staffing agency that checks all the boxes

While there is no cookie-cutter approach to identifying the best staffing agency for your business needs, following the tips in this article will be of great assistance.

Elgen Staffing is an agency that has long been committed to helping businesses of all sizes to put the best available talent in a position to succeed.

Originally helping companies with their staffing needs in Northern New Jersey and the Greater New York City area, Elgen Staffing’s success has seen them presently working with companies all over the United States.

Contact Elgen Staffing today and take the first step in hiring top talent. Give us a call at (201) 628-3587